Contact Us

Please Note: The Facilitator phone line will be shutting down February 16, 2018. This means there will no longer be live phone agents available from the office of the Facilitator after close of business on February 16, 2018. After this date, you will need to contact Sandy Palazzolo, the Victim Witness Coordinator for the U.S. Attorney's Office at 1-313-226-9633 for further information relating to this restitution process.


If you have any specific questions about the claim process, please contact the staff of the Fata Claims Facilitator:


phoneIcon Call:

1-877-202-3282 (Toll-Free)
Call Center Hours: 9 a.m. - 8 p.m. EST
Monday - Friday except Holidays

writeIcon Write:

Fata Claims Facilitator
PO Box 2730
Portland, OR 97208-2730

Please ensure that you include your name and your return address on all correspondence.


For general inquiries about the case, you may contact Sandy Palazzolo, the Victim Witness Coordinator for the U.S. Attorney's Office, Eastern District of Michigan. Please be advised that Ms. Palazzolo will not be able to provide assistance in the claims process. If your inquiry is NOT about the claims process, you may call Ms. Palazzolo at 1-313-226-9633, or you may write to her at U.S. Attorney's Office, 211 W. Fort Street, Suite 2001, Detroit, MI 48226.

If you have specific or general questions about the claims process, please call the phone staff at 1-877-202-3282.


Media Inquiries:

All questions from the media should be directed to Gina Balaya at the U.S. Attorney’s Office, Eastern District of Michigan: 313-226-9758


Important Dates

  • November 14, 2016
    Postmark Deadline for Claim Forms
  • November 21, 2017 at 11:00 a.m. EST
    Court Hearing
    Additional Information Here